Shipping policy
Effective Date: June 23, 2026
Thank you for shopping with Kelvren.
Processing Time
Orders are processed and shipped within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
Delivery Time
Estimated delivery time is 20–30 business days after shipment.
Delivery times may vary due to customs clearance, weather conditions, carrier delays, peak seasons, or other circumstances beyond our control.
Shipping Costs
We offer free tracked shipping on all eligible orders unless otherwise stated during checkout.
Order Tracking
Once your order has been shipped, tracking information will be sent to the email address provided during checkout.
Shipping Address Accuracy
Customers are responsible for providing accurate shipping information.
Kelvren is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Customs & Import Duties
International orders may be subject to customs duties, import taxes, or local fees imposed by the destination country.
Such charges are the responsibility of the customer.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at admin@kelvren.shop and we will assist you.